Who we are

Our website address is: https://transportify.co.uk .

Privacy Policy

Effective Date: 01/02/2020

Transportify (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.transportify.co.uk and use our freight forwarding services.

1. Information We Collect

• Personal Information: Name, email address, phone number, company details, and other identifiers when you use our services or contact us.
• Transactional Data: Details of the shipments you book, including origin, destination, and cargo information.
• Technical Data: IP address, browser type, and usage patterns collected via cookies and tracking technologies.
• Communications Data: Emails, chats, and other correspondence with our team.

2. How We Use Your Information

We use your information to:

• Provide, manage, and improve our freight forwarding services.
• Process bookings, invoices, and payments.
• Communicate with you regarding your shipments, updates, and marketing materials (if opted in).
• Enhance website security and user experience.
• Comply with legal and regulatory obligations.

3. Data Sharing and Disclosure

We do not sell or rent personal data. However, we may share your information with:

• Service Providers: Hauliers, carriers, customs agents, and payment processors to fulfil shipping services.
• Legal Authorities: If required by law, to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger, sale, or acquisition.

4. Data Security

We implement appropriate security measures to protect your data against unauthorized access, alteration, or disclosure.

5. Your Rights

Depending on your location, you may have rights under data protection laws, including:

• The right to access, correct, or delete your data.
• The right to object to processing and withdraw consent for marketing.
• The right to request data portability.

6. Cookies and Tracking Technologies

We use cookies to improve website functionality and user experience. You can manage cookie preferences in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy periodically. We encourage you to review it frequently.

For any questions or requests regarding your personal data, contact us at [insert contact email].

Terms of Service

Effective Date: 01/02/2020

These Terms of Service (“Terms”) govern your use of Transportify’s website and freight forwarding services. By accessing our platform, you agree to these Terms.

1. Use of Services

• Our services include freight forwarding, logistics support, and online tools for shipment calculations.
• You must provide accurate and complete information for shipments.
• Unauthorized use of our platform or services is prohibited.

2. Booking and Payments

• All shipping quotes are subject to final confirmation.
• Payments must be made as per agreed terms; late payments may incur penalties.
• We reserve the right to suspend services for non-payment.

3. Liability and Limitations

• We act as an intermediary and are not liable for carrier delays, damages, or customs rejections.
• Our liability is limited to the terms outlined in our contracts and applicable laws.

4. User Responsibilities

• Ensure compliance with shipping regulations and provide accurate documentation.
• Do not use our services for prohibited goods or illegal activities.

5. Termination

We reserve the right to suspend or terminate services if these Terms are violated.

6. Dispute Resolution

Any disputes will be resolved under the jurisdiction of the United Kingdom

For inquiries, contact [email protected].

Terms & Conditions

Effective Date: 01/02/2020

These Terms & Conditions (“T&Cs”) apply to all Transportify customers using our freight forwarding services.

1. Definitions

• “Transportify” refers to our freight forwarding business.
• “Customer” refers to the entity booking freight services.
• “Carrier” refers to third-party transport providers handling shipments.

2. Service Scope

• Transportify arranges freight forwarding and customs clearance but does not own transport vehicles.
• Shipping timelines are estimates and subject to carrier and customs delays.

3. Liability and Insurance

• Transportify is not responsible for lost or damaged goods unless covered by separate insurance.
• Customers should arrange insurance for high-value shipments.

4. Cancellations and Refunds

• Cancellations may incur charges if made after booking confirmation.
• Refunds are issued per our refund policy (available upon request).

5. Compliance and Documentation

• Customers must comply with customs, safety, and regulatory requirements.
• Incomplete or inaccurate documentation may result in shipment delays or penalties.

6. Governing Law

These T&Cs are governed by the laws of [insert governing jurisdiction].

For further details, contact [email protected]