Operations Coordinator

About Transportify
Transportify is a fast-growing London-based freight forwarding company helping businesses move goods across Europe and the globe. Known for our agility, customer-first mindset, and problem-solving culture, we combine human expertise with smart logistics tools to deliver value at every step of the supply chain.
We’re now hiring an Operations Coordinator to join our friendly and fast-moving team in Stockley Park.
About the Role:
This is a support-based operations role perfect for someone with some office experience, great communication skills, and the ability to juggle multiple tasks calmly and confidently. You’ll be part of the team that ensures shipments are booked, documents are prepped, and customers are kept in the loop.
What You will do
- Assist with booking shipments and arranging transportation via road, air, or sea
- Prepare and double-check documentation (CMRs, commercial invoices, customs forms)
- Liaise with clients, carriers, and agents via email and phone
- Help track shipments and flag any issues to the team quickly
- Support the customs clearance process by liaising with brokers and gathering the right paperwork
- Update internal systems and keep shipment records tidy and up to date
- Be part of a growing team where ideas, questions, and initiative are encouraged
What We’re Looking For
- Languages: Must be fluent in English and at least one of the following: Polish, Romanian, or Lithuanian
- Office or logistics admin experience (1+ years preferred)
- A sharp eye for detail and a cool head under pressure
- Comfortable using email, Excel, and logistics software (we’ll train you on ours)
- Willingness to learn about shipping, customs, and logistics
- Friendly, reliable, and professional – you’ll be part of our frontline customer experience
- Strong organisational and time-management skills
Bonus Points For:
- Knowledge of freight forwarding, shipping documents, or customs
- Experience in a multilingual or international business environment
- A good sense of humour and a positive attitude – we work hard, but we keep it human
Location
Office-based in Stockley Park, London
Why Join Transportify
- Supportive and diverse team culture
- Work with experienced freight professionals who’ll help you grow
- Opportunity to progress into freight forwarding or customs roles
- Be part of a company where your work directly impacts success
- Great coffee, good banter, and a no-nonsense attitude to getting things done